Privacy Policy
Last updated: 9 January 2026
Gumbsie Car Rental (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through gumbsiecarrental.com, gumbsiecarrental.ai, and in connection with our vehicle rental and related services.
By accessing our websites or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal information:
Identity and Contact Information
Name, date of birth, address, email address, and telephone number
Identification and Driving Information
Driving licence details and government issued identification
Booking and Transaction Information
Reservation details, rental history, payment references, and billing information
Technical and Usage Information
IP address, browser type, device information, operating system, and website usage data
Communications
Records of correspondence, enquiries, and customer support interactions
2. How We Collect Information
We collect personal information when you:
Make a booking or enquiry
Create or modify a reservation
Contact us by email, phone, or online forms
Use or browse our websites
Provide information at vehicle pickup or return
Some technical data is collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use personal information for the following purposes:
To process and manage bookings and rentals
To verify identity and eligibility to rent
To process payments and manage deposits
To communicate regarding bookings, services, or enquiries
To improve our website, services, and customer experience
To comply with legal, regulatory, or insurance requirements
To prevent fraud, misuse, or unauthorised activity
We do not sell personal data to third parties.
4. Legal Basis for Processing
Where required by law, we process personal data based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent, where applicable
5. Sharing of Information
We may share personal information with:
Payment processors and financial institutions
Technology and booking platform providers
Professional advisers, including legal and accounting services
Regulatory authorities or law enforcement where required by law
All third parties are required to handle personal data securely and in accordance with applicable data protection laws.
6. International Data Transfers
Your personal information may be stored or processed in jurisdictions outside your country of residence.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your data.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or regulatory requirements.
When personal data is no longer required, it is securely deleted or anonymised.
8. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to:
Enable website functionality
Improve performance and user experience
Analyse website traffic and usage
You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
9. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
10. Your Rights
Depending on applicable laws, you may have the right to:
Access personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of personal data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Requests may be subject to legal limitations and verification of identity.
11. Third Party Websites
Our websites may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.
You should review the privacy policies of any third party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on gumbsiecarrental.com and gumbsiecarrental.ai with the revised date.
Continued use of our websites or services constitutes acceptance of the updated Privacy Policy.